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About Sofka

Your technology companion

Sofka team

We are the technology allies that offer tailored experiences and solutions so that our customers can count on products that are sustainable and scalable over time,thanks to our proximity and focus on continuous improvement.

79

NPS

90,6%

CSAT

8

countries served by our operations

100%

Sofka attitude!

Our purpose

To transform people’s lives being the most trusted technology partner

Close to you

We started operations in Medellin, Colombia in 2013. Since then, we have expanded our offices to 5 strategic locations in the Americas that allow us to provide quality service to our clients in 8 countries.

Offices

Colombia - Medellín:
Calle 12 # 30 - 80

Colombia - Bogotá:
Paralelo 108 Av. Carrera 45
No. 108-27 Torre 2 Oficina 1103

USA - Miami:
7791 Nw 46th St
# 314 Doral, FL 33166

Mexico - Ciudad de México:
Av. paseo de la reforma 284
Piso 17

Uruguay - Paysandú:
Salto 919 Paysandú, 60000

Ecuador - Quito:
Calle Azuay, Intersección Yugoslavia, Piso E2-36

The Sofka Attitude

Our name comes from the union of the word SOFTWARE and the Japanese concept of constant evolution, KAIZEN.

From our very essence, we are the combination of our passion and expertise in technology and our continuous improvement methodology.

Knowledge is the basis of what we do, but determination, passion and grit are what drive us to learn and move forward, generating changes through concrete actions that help us achieve the proposed objectives and be better every day.

That's the attitude behind everything we do.

That’s the Sofka Attitude!

Sofka team

We are Sofkianos

We are more than one thousand people offering the best experiences, building solid relationships, and positively impacting our communities and clients' businesses.

Meet Our Leaders

These experts with excellent human qualities are the people who lead us towards improvement.

Esteban Alonso

Esteban Alonso

Co-founder and Chief Executive Officer

Otoniel Úsuga

Otoniel Úsuga

Co-founder and Chief Operating Officer

Ignacio Villa

Ignacio Villa

Co-founder

Félix Sastoque

Félix Sastoque

Co-founder

Neel Singh

Neel Singh

Partner and Chief Growth Officer

Juan Diego Vasco

Juan Diego Vasco

Partner and Chief People Officer

Luis Felipe Reyes

Luis Felipe Reyes

Chief Financial Officer

Andrea Moreno

Andrea Moreno

People Development Manager

Manuel Salas

Manuel Salas

Sofka U and Communication Manager

Felipe Posada

Felipe Posada

Presales Manager

Natalia Durango

Natalia Durango

Client Relationship Director

Claudia Jaramillo

Claudia Jaramillo

Corporate Lawyer

Marlene Rojas

Marlene Rojas

Digital Banking Operations Manager

Mario Orduz

North America Delivery Head

Natalia Reyes

Talent Acquisition Director

Diego Alarcon

Diego Alarcon

Client Relationship Director

Cristhian Jarrin

Cristhian Jarrin

Client Relationship Director

Miguel Angel Rios

Operations Director

Aura Rodriguez

Labor Relations Directors

Andres Rincon

IT Director

Positive Impact

We care about the development of our region. That is why we promote initiatives that have a positive impact and contribute to building a better society.

Jóvenes CreaTIvos

A program to develop talent, close poverty gaps and transform the lives of hundreds of young people waiting for an opportunity to demonstrate their potential in the IT industry.

Training Leagues - Sofka U

Educational program that provides comprehensive training by sharing best practices that facilitate and improve the use of ICT. We generate prosperity for our employees, the industry and our community.

Sofka Tech Day

Our flagship annual event that brings together industry leaders to exchange knowledge and ideas on trends, innovation and interpersonal skills relevant to IT professionals.

Our History

We believe that consistent accomplishments ensure long-term success. Here are some of the milestone achievements in our 10+ year history.

2013

2013

Sofka was born in Medellín, Colombia

2014

2014

First steps in company promotion and image building.

2017

2017

We won the Protección Hackathon thanks to Hibot, our multi-agent platform for centralizing digital channels.

2018

2018

Inaugurated Casa Sofka Medellín, launched SofkaU and hired our #100 Sofkian.

2019

2019

Our Jóvenes CreaTIvos program came to life in cooperation with Rofé Foundation.

2020

2020

The Sofka Attitude kept us together, overcoming the obstacles of remote work while going international with our services.

2022

2022

New offices in Paysandú and Bogotá.

2023

2023

Celebration of our first decade.

2024

2024

Our brand lifting.

Better happens every day.

Contact us

Offices

Colombia

Medellín: Calle 12 # 30 - 80

Bogotá: Paralelo 108 Av. Carrera 45

No. 108-27 Torre 2 Oficina 1103

USA

Miami: 7791 Nw 46th St

# 314 Doral, FL 33166

Mexico

Ciudad de México: Av. paseo de la reforma 284

Piso 17

Uruguay

Paysandú: Salto 919 Paysandú, 60000

Ecuador

Quito: Calle Azuay, Intersección Yugoslavia, Piso E2-36

Panamá

Ciudad de Panamá: Calle 59 este con Avenida Samuel Lewis , PH kennex Plaza PH, Piso 9